Product Suggestions

We can’t do it all but we do like to focus our efforts on the ways we can make your job easier.

You can search through the suggestions that are already in the system to see if the one on your mind has already been suggested. If it has, vote for it! The number of votes will be one of the factors we consider as we plan ongoing upgrades to the software. You have a limited number of votes. You can use up to three votes on any one idea.

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  1. E-learning hours automatically credited to volunteer

    Create a way that e-learning time spent by volunteer is automatically added to their hours given. Or set up way admin can create an average time spent on training and as each module is completed that average time is credited to the volunteer automatically. I find volunteers are not always adding training time as it's not scheduled time. I have the activity as a training/education activity available to them, but they don't always add the time.

    20 votes
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    1 comment  ·  MyVolunteerPage.com  ·  Flag idea as inappropriate…  ·  Admin →
  2. Being able to add more stages to 'Applicant Journey'

    At present, on the dashboard I can sort applicants into 'applicant'. 'in process' and 'accepted'. It would be great to have a customisable option so that I could add in 'interviewed', 'references received' etc, and see this at a quick glance without running reports each time.

    This would be really useful when mass recruiting volunteers to roles, and in the case of admins responsible for different parts of the volunteer journey, it would really speed things up, knowing which applicants were at which stage.

    13 votes
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    0 comments  ·  Application Forms  ·  Flag idea as inappropriate…  ·  Admin →
  3. Adding pronouns field into Contact Details

    Adding pronouns option into contact details field when volunteers sign up to Volunteer Impact.

    This allows us to identify the pronouns a volunteer would like to use before we contact them or interview them.

    In 2020 we should be normalising conversations about gender, and show trans and non-binary equality. This avoids anyone making assumptions or mistakes with pronouns ahead of talking to the volunteer.

    99 votes
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    12 comments  ·  Volunteer Profiles  ·  Flag idea as inappropriate…  ·  Admin →
  4. Making Limited Admin Roles more customizable

    As we move to giving department leads limited access to the system (to pull reports/schedules/emergency contact), one issue we are running into is being able to limit the amount of information they can have access to in custom fields.

    For example, a department lead/supervisor needs to be able to see emergency contact information, but does not need access to their T-Shirt size (for uniforms) or knowing how they heard about the volunteer opportunity.

    It would be helpful to be able to narrow it down further, rather than blanket access.

    15 votes
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    1 comment  ·  Volunteer Profiles  ·  Flag idea as inappropriate…  ·  Admin →
  5. Auto log off feature in express timeclock

    It will be great if there can be an auto log off feature added on the express timeclock. Most of our volunteers log in at the beginning of the day but forget to log off at the end of the day.

    2 votes
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    0 comments  ·  Timeclock  ·  Flag idea as inappropriate…  ·  Admin →
  6. Including Feedback Fields in API

    My org electronically sends info on all our staff and volunteer contacts with health clients to both state and federal govt every month as part of funding agreement. They require info around the detail of every interaction with clients, and Feedback Fields are the only way we can do this. It would be very helpful to have Feedback Field data included in API so the two systems (client health database and BI) can communicate, without us having to double-enter thousands of hours every month in the two systems. This would also significantly decrease human errors in the entered data. Is…

    6 votes
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  7. Being able to tie a qualification to a shift

    So when a Volunteer has completed an activity that is an induction or a training course, they automatically get the qualification when hours have been logged for that activity.

    1 vote
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    0 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  8. Timeclock Alerts to monitor offsite volunteering from a safety perspective

    Timeclock alerts in the form of a text message would be extremely beneficial for our organisation. A text alert to an administrator where a volunteer has not logged off the clock within a predetermined timeframe would help the admin monitor offsite volunteering particular on weekends and after hours. Upgrading the timeclock feature in this way would enhance its use considerably by enabling it to double as both a tool to quantify volunteer activity/hours but also as a tool which supports admins to monitor offsite volunteering from a safety perspective. i.e. where a volunteer has not clocked off within the predetermined…

    12 votes
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    0 comments  ·  Timeclock  ·  Flag idea as inappropriate…  ·  Admin →
  9. Friendly Reminder to Help Administrators

    It would be so much easier and faster for administrators to be able to have a friendly reminder sent automatically with the weekly reminder for the volunteer shifts; instead of generating through communications.

    5 votes
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    0 comments  ·  Communications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Adding Feedback Fields to Volunteer's Opportunities Tab

    Add a feedback field during sign-up so volunteers can add some details about their shift prior to working. For example, in a trail roving program, a short feedback field could allow them to enter a trail name when signing up for a shift (so we know exactly where they plan to be).

    4 votes
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    1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  11. Client Encounter Reports - Notify, Approve, and Mark

    Bring the client encounter report more in line with the feedback report. It would be great if encounter reports required approval and showed up on the dashboard. Bonus if we can assign which admin gets notified when a client report comes in. For hospices, it is important to know when one came in, to be able to approve the encounter report, or easily email the volunteer who submitted it, and later mark it in some way when it has been added to the Medical Record system.

    6 votes
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    1 comment  ·  Recording Client Encounters  ·  Flag idea as inappropriate…  ·  Admin →
  12. Timeclock Alerts

    As we do not always have access to our PCs it would be good to receive text alerts for when a volunteer starts and finishes their shift. Is this something that could be considered? I understand the you can log into the website from smart devices but alerts would be much simpler for coordinators.

    8 votes
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    1 comment  ·  Timeclock  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add text box answers to elearning modules - reflective learning in a COVID world!

    With COVID forcing a lot more of our vol training online, we need to use the elearning modules more but can't because there is no option for text answers. Most of our training is reflective (what would you do in this scenario/how do you feel), and we need a range of answer options to properly adhere to adult learning principles. We would love to see an option of free text answers on Better Impact, instead of having to use Moodle or links to SurveyMonkey to collect the answers we need. Thanks!

    25 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Button under Assign that shows hours have been logged

    Under the Assigning of Volunteers it would be great to have an indicator that the hours have been logged in for the volunteer. So that way you can see what events hours have been logged for volunteers and what events have been missed. I have logged hours not realizing I have logged hours prior and have had duplicate entries. I have a lot of events and its a lot to keep track off with not all volunteers getting the same hours. So a lot of my logging has to be done manually verses automatically. Having an indicator that shows the…

    3 votes
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    0 comments  ·  Assigning Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  15. bulk change note log

    Bulk changes to various components on better impact would be very beneficial, e.g. note logs - qualifications - review dates etc

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. I need a description field for shifts of activities

    I have venues with multiple speaking engagements during the year. I put the venue info in the description. I want to create shifts for the talks there and need to add descriptive info for speaker name & topic (in this case). Without this, I need to create an activity for every date even though they're at the same venue. It makes it very repetitive and hard for the other volunteers to search.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  17. client encounter display order

    Have the client encounter form display for admins the same way it displays to volunteers. Currently, when an admin files a client encounter for a volunteer, the fields are ordered by "display on reports as" field. For the volunteer, the fields are ordered by "display to volunteers as."

    0 votes
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    0 comments  ·  Client Profiles  ·  Flag idea as inappropriate…  ·  Admin →
  18. Last date hours logged/volunteered report

    Similar to Most Recent Contributions which appears on volunteer dashboard. We really need a report listing all volunteers and the last date hours were logged to identify who has not been active for follow up and contact.

    1 vote
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  19. When scheduling shifts, under "Pattern Range" add the option to schedule for the next week, next month, next year.

    I usually schedule activities out for the next month. It would be nice to have the option to click "Next Month" or "Next Week" when scheduling instead of entering a date range each time. It would be similar to the feature that already exists when generating reports.

    2 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to Run Activity Raw Data Reports

    I would like the ability to run a raw data report for activities with fields for the activity category, name, account name, activity report group, visibility settings, and qualifications. I need to be able to easily identify which activities have not been set up correctly. If an enterprise-level report is not possible, individual account reports would still be very helpful. With 80+ accounts in my organization, and thousands of activities, it is not feasible for me to be able to conduct the drills I need to do to identify those activities that have not been set up correctly. Many of…

    4 votes
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    1 comment  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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