Product Suggestions

We can’t do it all but we do like to focus our efforts on the ways we can make your job easier.

You can search through the suggestions that are already in the system to see if the one on your mind has already been suggested. If it has, vote for it! The number of votes will be one of the factors we consider as we plan ongoing upgrades to the software. You have a limited number of votes. You can use up to three votes on any one idea.

You might not hear back from us but you can be certain that we pay close attention to what you suggest.

THANK YOU for taking the time in providing us with this feedback.

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  1. Allow admins to add volunteer status change reasons.

    Admins should be able to configure their own reasons for volunteer status changes and have the flexibility to add reasons as needed.

    176 votes
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    43 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  2. Receive notifications of missed shifts

    If a volunteer does not log hours during the time they are scheduled for an activity, the administrators and the volunteer will both receive a notification alerting them to the fact. The administrator can then follow up.

    88 votes
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    1 comment  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add a timestamp when volunteers complete an eLearning Module

    We use eLearning Modules for our volunteer orientations, and for reporting purposes, we need to know on which day someone took our orientation to become a volunteer. Right now, we have to enter than manually when we get the email notification that someone took the eLearning Module, which is time consuming and tedious. It would be great if the system would show a time & date stamp of when a volunteer passed an eLearning Module so we could search by that.

    83 votes
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    4 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  4. Be able to give limited administrators access only to certain activities and the volunteers that are assigned to those activities

    We too are unable to warrant using the Enterprise system but will soon have multiple limited administartors accessing the data.
    While they are limited in their access the fact that they can view and access the data is a privacy concern.. We have aready had one admin experiment with bulk changes and messed up up the data. This would have been avoided if they were only assigned to the required activities.

    66 votes
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    13 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  5. Volunteers should be required to type in an open box the reason they are declining a shift (Ie; illness, vacation, etc..)

    Volunteers should be required to type in an open box the reason they are declining a shift (Ie; illness, vacation, etc..)

    53 votes
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    4 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  6. Be able to create a survey for our volunteers to complete

    Would love to be able to create a survey for RSVP's to special events where invites were sent, for skill set capabilities, for volunteer training for those that have trouble attending sessions, for just about anything, even nominations.

    44 votes
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    5 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make a qualification absolute or either/or.

    It would be helpful to have qualifications be either absolute or either/or. For example, I require all volunteers to attend orientation and have a waiver or parental consent on file. Teens who have parental consent do not have to complete the waiver, and adults do not need to have the parental consent. But these are required for a volunteer to continue. Right now I have to check both qualifications and can't sort by those who need a waiver or parental consent.

    41 votes
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    7 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  8. To be notified of changes made by volunteers to their profile.

    While I would not want to be accepting or rejecting changes to a volunteers basic profile it would be helpful to be notified of such changes. I would like to know if someone changes their name, address, phone or email as any of those can indicate a change that would affect their volunteering.

    37 votes
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    3 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  9. Volunteer Status Options

    We could really use an additional option of "Waitlist" added to the Volunteer Status list of options.

    27 votes
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    2 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to add a date field to indicate when a qualification was completed

    We would like to be able to record the date a volunteer completed a qualification/training session so that we can easily pull off a report and so that the volunteer has a record for the future.

    26 votes
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    5 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bulk additions to Committees

    We use very large committees and it is very time consuming to add each committee member individually. In the same vein as bulk custom field updates, it would be useful to be able to add people to committees in bulk.

    25 votes
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    8 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  12. manage applicant progress

    manage applicants section...we have multiple steps required before being able to volunteer with our organization yet there is no way to show the steps and check off as progress is made for each volunteer. with multiple locations and admins needing to follow progress being able to add columns with headings such as criminal record check, interview, references etc. would be very helpful.

    23 votes
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    2 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  13. Use Birthdate for Age Qualification

    As an alternative to Age categorizations (which can become outdated), add the ability to make a Qualification based on age calculated by a volunteers' birth date (Must be X years old or Must have been born before X date). This would prevent issues where volunteers age out of their original Age qualification and forget to update it.

    21 votes
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    6 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  14. Connectivity / integration support with other web / mobile apps and sites through an API

    With a Better Impact API, we could use services like SurveyMonkey/Google Docs/One Drive/Airtable/Trello/Google Sheets/Twitter/Slack etc. to integrate workflows, either using their existing integrations or with the help of something like Zapier. For example:
    -A volunteer application is submitted, and Survey Monkey grabs the email addresses for the references submitted and emails them a reference form.
    -A certain number of volunteer hours are logged in a week, and an organization's Twitter account automatically tweets out something like, "Wow, our volunteers have already volunteered X hours this week! Way to go!"
    -Instead of using multiple logins, volunteers can log into our organization's…

    18 votes
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    1 comment  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  15. Default application form not configurable

    There are four Application Form options - Default, Form 1, Form 2 and Form 3. Default is redundant as it always points to Form 1. I would like to be able to change the default form to different forms for each organisation within an enterprise.

    17 votes
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    1 comment  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  16. Auto-Expire Date for General Interests

    It would be very handy if you were able to set an expiration date on General Interests.

    Other advertising sites (Do-It, Charity Jobs) have auto-expiration dates that make it very handy, but unfortunately Better Impact does not, meaning that sometimes adverts slip past our admins and stay up longer than they should overwhelming our volunteer leads with applications. My calendar is cluttered with reminders to deactivate General Interests on Better Impact.

    Please add an auto-expire option for General Interests.

    16 votes
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    2 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  17. Notifications - Add Filtering Capability

    We need the ability to filter the "Volunteer Status Change Notifications" so that each administrator subscribed to this notification won't receive an email for every status change.
    In our organization, we have five administrators with each administrator assigned to a subset of our 800+ volunteers. As we are adding new volunteers daily, all of our administrators who subscribe to this notification will receive email notifications for each and every new applicant status change. This will be confusing for them to have to "weed-out" the changes not applicable to them.

    The filters requested include:
    Custom Fields & Enterprise Custom Fields
    Qualifications…

    16 votes
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    5 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  18. Preview files to avoid downloading

    A "Preview" option for files uploaded so we do not have to download every file we want to see.

    13 votes
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    0 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add folders to "Archived" in the Client Module.

    Currently, in the Client Module, when Archiving a profile there are no folders choices. Would like to see the same choices as the Volunteer Module.

    12 votes
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    0 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  20. 4 or 5 digit pin number for easier sign in

    It would be great to have either a 4 or 5 digit PIN number for those volunteers who are not tech saavy to use for the program. I am thinking of seniors, or those who have disabilities to use. This can work with either the computer sign in or on their phone. It would be easier to tell them a 4 or 5 digit pin number than a password in many circumstances.

    12 votes
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    1 comment  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
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