Allow Administrators to create headings and/or folders within the Document Library
Why? A long list of documents is not user-friendly because it hinders the “findability” of documents.
Example: Jeannine logs into her Admin account on Better Impact and navigates to the Document Library. She is searching for a document that has to do with Volunteer Training. There are so many documents that she feels overwhelmed. It’s frustrating that she can’t locate the file more quickly. She is frustrated and wishes she could look under a heading or in a folder labeled “Volunteer Training” to help her locate the desired file.