Product Suggestions

We can’t do it all but we do like to focus our efforts on the ways we can make your job easier.

You can search through the suggestions that are already in the system to see if the one on your mind has already been suggested. If it has, vote for it! The number of votes will be one of the factors we consider as we plan ongoing upgrades to the software. You have a limited number of votes. You can use up to three votes on any one idea.

You might not hear back from us but you can be certain that we pay close attention to what you suggest.

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  1. Notifications - Add Filtering Capability

    We need the ability to filter the "Volunteer Status Change Notifications" so that each administrator subscribed to this notification won't receive an email for every status change.
    In our organization, we have five administrators with each administrator assigned to a subset of our 800+ volunteers. As we are adding new volunteers daily, all of our administrators who subscribe to this notification will receive email notifications for each and every new applicant status change. This will be confusing for them to have to "weed-out" the changes not applicable to them.

    The filters requested include:
    Custom Fields & Enterprise Custom Fields
    Qualifications…

    16 votes
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    5 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  2. Receive notifications of missed shifts

    If a volunteer does not log hours during the time they are scheduled for an activity, the administrators and the volunteer will both receive a notification alerting them to the fact. The administrator can then follow up.

    88 votes
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    1 comment  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to generate reminders within Impact system and/or in Outlook.

    I find that I have so many individual actions pending with my applicants and in process volunteers that I can't keep track. Having some kind of capacity for action reminders would be fabulous! These would be great to show on main page and individual profile pages.

    2 votes
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    1 comment  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  4. Specific Availability

    I have 50 on-call volunteer drivers. They currently have to call and let us know if they are not available for a few days or I can suggest they block out everything from general availability and then reenter the data when they return. Can we get a calendar availability system in addition to General Availability, which would enable volunteers to say available or not available on a given day or multiple days, and a short reason?

    8 votes
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    1 comment  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  5. Volunteering Goals

    That when a volunteer has set themselves a goal that page shows them how far they are to meeting their goal and can also be included in reports. This would be good for encouraging volunteers to perhaps give a bit more time depending on how they are doing in reaching their goal or enable you to offer other opportunities to those who are struggling to reach their goal or to find out what other sorts of things they might want to do.

    4 votes
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    1 comment  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  6. Be able to create a survey for our volunteers to complete

    Would love to be able to create a survey for RSVP's to special events where invites were sent, for skill set capabilities, for volunteer training for those that have trouble attending sessions, for just about anything, even nominations.

    44 votes
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    5 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  7. Volunteers should be required to type in an open box the reason they are declining a shift (Ie; illness, vacation, etc..)

    Volunteers should be required to type in an open box the reason they are declining a shift (Ie; illness, vacation, etc..)

    53 votes
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    4 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  8. Use Birthdate for Age Qualification

    As an alternative to Age categorizations (which can become outdated), add the ability to make a Qualification based on age calculated by a volunteers' birth date (Must be X years old or Must have been born before X date). This would prevent issues where volunteers age out of their original Age qualification and forget to update it.

    21 votes
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    6 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add folders to "Archived" in the Client Module.

    Currently, in the Client Module, when Archiving a profile there are no folders choices. Would like to see the same choices as the Volunteer Module.

    12 votes
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    0 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  10. Be able to give limited administrators access only to certain activities and the volunteers that are assigned to those activities

    We too are unable to warrant using the Enterprise system but will soon have multiple limited administartors accessing the data.
    While they are limited in their access the fact that they can view and access the data is a privacy concern.. We have aready had one admin experiment with bulk changes and messed up up the data. This would have been avoided if they were only assigned to the required activities.

    66 votes
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    13 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  11. Custom fields, qualifications, and feedback field calculations

    Adding basic calculation functions to custom fields (and/or qualifications and feedback fields) would be nice! For example, being able to have a custom date field auto populate (read only) a date 6 months following another custom date field (or date joined or something like that) would be helpful on the reporting and admin side of things.

    Or if a volunteer enters that they drove 50 miles while volunteering or volunteered for 5 hours it would be nice to have a feedback field that auto calculates how much those miles or those hours are worth in $ to the organization (miles*$0.55=value,…

    4 votes
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    0 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to add a date field to indicate when a qualification was completed

    We would like to be able to record the date a volunteer completed a qualification/training session so that we can easily pull off a report and so that the volunteer has a record for the future.

    26 votes
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    5 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  13. Log in on home page

    I always get lost finding the log in. Could there be a chance to log in from your home page?

    2 votes
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    0 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  14. People search field

    Under the Miscellaneous tab - add a button to be able to expand the notes section box to fit the screen. Similar to the one in the Communications tab when writing an email. It avoids having to scroll.

    1 vote
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    0 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  15. 'Approved logged hours'

    In the approved logged hours tab - is it possible for the information on the page be info needed at a glance? Example: the start and end date of the shift, date volunteered, activity etc. Having the option to delete/hide columns? I would prefer to not have to hover and click to view. Also the 'date created' field can confuse the human eye when looking to see which day the volunteer came/went in.

    1 vote
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    0 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make a qualification absolute or either/or.

    It would be helpful to have qualifications be either absolute or either/or. For example, I require all volunteers to attend orientation and have a waiver or parental consent on file. Teens who have parental consent do not have to complete the waiver, and adults do not need to have the parental consent. But these are required for a volunteer to continue. Right now I have to check both qualifications and can't sort by those who need a waiver or parental consent.

    41 votes
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    7 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  17. Pop-up window that reminds user they have not been assigned

    I reckon that many users will assume that they have been assigned to a volunteer activity once they click Sign Up so having a pop-up window that reminds user they have not yet been assigned to an opportunity may be helpful. The pop-up should also be one that requires acknowledgement i.e. the volunteer will . The current window that informs users of this is not prominent enough and does not require any acknowledgement.

    4 votes
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    1 comment  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  18. Hours columns reconfiguration to put Date Volunteered column before Date Created column.

    When viewing, editing or adding hours, it would be easier to have the Date Volunteered column placed before the Date Created column.

    1 vote
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    0 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  19. Organization Notes Field

    I would like to see an "Organization Notes" field under Configurations that allows system users/clients (nonprofits) to enter notes about how their organization uses the system.

    For instance, I want a place to keep track of historical data, like we implemented the system in mid-2014 and started having volunteers log service hours on 1/1/15.

    1 vote
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    0 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  20. Service Recognition

    Calculating accurate service recognition using start dates, archive dates (from returning volunteers), adding previous experience to current time donated. Months and years of services would be excellent. For example: if a volunteer was here from January 2000 to December 2002 (24 months) then returned January 2018, the system would calculate the time given by adding these automatically and taking into account the archive dates.

    6 votes
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    0 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
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