Product Suggestions

We can’t do it all but we do like to focus our efforts on the ways we can make your job easier.

You can search through the suggestions that are already in the system to see if the one on your mind has already been suggested. If it has, vote for it! The number of votes will be one of the factors we consider as we plan ongoing upgrades to the software. You have a limited number of votes. You can use up to three votes on any one idea.

You might not hear back from us but you can be certain that we pay close attention to what you suggest.

THANK YOU for taking the time in providing us with this feedback.

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  1. Date Range Default Across All Applicable Screens

    Would be great to be able to set a Date Range default to be used to initially populate any and all filters for any screen where there is a date range field to fill in, (any searches, any reports, etc).

    Not talking about individual screens where there is only sometimes a check box to set the parameters as the default for that one thing.

    For instance, while working on this years annual festival in August we know the date range for the festival this year and having those pre-populated as the default while working on things anywhere where there is…

    3 votes
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    0 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  2. Combine yearly donations from a single donor into one single year end receipt

    I'd like to have the option to issue one single receipt to donors who donate quite often throughout the year. For donors who donate 4 times a month, I do not think they would be pleased with receiving 48 separate receipts in the mail at the end of the year. Our organization mails out donation receipts once a year, so it would be ideal to be able to consolidate multiple receipts for the same donor.

    3 votes
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    0 comments  ·  Donor Profiles  ·  Flag idea as inappropriate…  ·  Admin →
  3. In process list to include suburb for each volunteer

    When you click on In Process list from home screen, it lists volunteers name and date joined. Can it include a column that states their residential suburb, that is linked to their Contact page suburb?

    1 vote
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    0 comments  ·  Admin Home Page (Main)  ·  Flag idea as inappropriate…  ·  Admin →
  4. Admin staff to have an option of using different signatures

    I am involved in two BI accounts with my organization (a I have two different jobs). Your signature carries over with your profile between the two accounts. I have different titles, phone number, etc for each role, but can only input a signature for one role.

    2 votes
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    0 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  6. 3 votes
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    0 comments  ·  Communications  ·  Flag idea as inappropriate…  ·  Admin →
  7. adding volunteers to activities from the manage activities page

    Often I am adding an activity for a specific volunteer or group of volunteers. It would be great, after managing/scheduling an activity, if I could then also add a volunteer to the date added. Right now I have to add the activity then go to the individual's profile or assign it from calendar.

    11 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  8. Volunteers receive emails when they sign up for an activity.

    It would be really helpful if volunteers also received an email confirming they signed up for an activity.

    5 votes
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    0 comments  ·  Communications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Creation of a new Unapproved Hours Report

    Creation of this report will make life easier for chasing Volunteer Coordinators to approve hours and also better inform senior management for MI and bids for example

    1 vote
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please add Instagram feed to the volunteer home page

    All our volunteer communications are posted on our Instagram page. Facebook and Twitter feeds are the only two current options for social media to appear on the volunteer home page. We'd love to have Instagram added to the list.

    2 votes
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    0 comments  ·  Communications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Calculation Field for Volunteer Rewards Points

    Our volunteers are given 'rewards points' for every hour they work. They can then redeem those points for tickets to our events. With over 250 volunteers, adding a custom calculation field that could track the following information would be a life saver!!

    1) the number of hours (or points) earned
    2) the number of hours (or points) redeemed for tickets
    3) the remaining balance of hours (or points) they could redeem

    As of right now, we have to track all this info on an Excel spreadsheet which makes for double the work. Thanks for your consideration!

    1 vote
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    0 comments  ·  Volunteer Profiles  ·  Flag idea as inappropriate…  ·  Admin →
  12. Volunteers able to see all activities, across organisations, in calendar view

    We would like our volunteers to easily find activities across our various organisations.
    In the MyImpact interface, I would love volunteers to be able to see all shifts, across all organisations, by being able to set the "Organisation" drop down to "Show All".
    This is currently available in the list view but not in the calendar view.

    1 vote
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    0 comments  ·  MyVolunteerPage.com  ·  Flag idea as inappropriate…  ·  Admin →
  13. View Client Data While Scrolling

    In the Edit Client screen keep the client details and options (Main, Communications, Reports and Connections in view as you scroll down the page so you don't have to scroll back to the top to make another selection.
    Also Encounters should be at the top level and not under Connections as this is the most used option

    2 votes
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    0 comments  ·  Client Profiles  ·  Flag idea as inappropriate…  ·  Admin →
  14. Admin Tracking

    Be able to track what an Admin is doing. Either a report we can export of all their activities for a day/time or specific activity and who made what changes when. Right now, we can't figure out who did something if no one speaks up, and we can't track if it takes someone 2 hours to complete a task or 30 seconds.

    5 votes
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  15. Monthly calendar showing all volunteers & shifts for administrator use

    Having an administrator version of the Volunteer calendar view, which shows ALL upcoming volunteer shifts (including hidden/locked) for the month would be a lifesaver for our organization - particularly when we need to communicate who will be onsite and when during the pandemic. It would be a great dashboard addition.

    3 votes
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    0 comments  ·  Admin Home Page (Main)  ·  Flag idea as inappropriate…  ·  Admin →
  16. Auto Assign from Backup List

    It would be great to have the backup list automatically assign volunteers when someone on the shift cancels. This way it could fairly assign the first person who signed up on the backup list to the activity. It would also be great to see when the people on the backup list signed up.

    13 votes
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    0 comments  ·  Assigning Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  17. Combined First and Last Name Field

    It would be very convenient to have a full name option in one field for exporting reports. When sorting or building pivot tables in Excel it is nice to have last name, first name to organize data.

    2 votes
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    0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  18. Being able to change the Tab names or headers

    By being able to change the text and names of Tabs, Headings and Categories on the volunteer pages ( by admin only) it would make things more understandable for the general volunteers. This would make transition much easier to Better Impact.

    3 votes
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    0 comments  ·  General / Miscellaneous  ·  Flag idea as inappropriate…  ·  Admin →
  19. Make it so that the volunteers are able to read the text feedback.

    Volunteers should be able to have the ability to read the Text feedback field so they can see the past calls of other volunteers and their own (even though they can see their own past feedbacks) so they can see how others have taken calls, to learn from this and self improve.

    3 votes
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    0 comments  ·  Feedback Fields  ·  Flag idea as inappropriate…  ·  Admin →
  20. Schedule e-mails to volunteers

    It would be awesome to have the ability to schedule e-mails for the future. Sometimes I want to send a note to a group of volunteers on a date or time other than when I'm working or have access to the database (or when I'm on vacation!).

    434 votes
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    34 comments  ·  Communications  ·  Flag idea as inappropriate…  ·  Admin →
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