It would be great if Enterprise level admins could have a global view of all vols in all sub-accounts currently on the clock rather than having to log into each sub-account

When viewing the "Manage Applicants" and "Manage In Process" pages - it would be great to have the ability to choose different or additional columns of information to be included. This would help better see the whole picture of where applicants are from or where they are at in the application process, as well as sorting and determining which applicants require certain communications or follow up for next steps.

Have an Edit button/icon on the admin news (alongside the darkmode lightbulb), to make it easier to navigate to editing Admin news.

There should be more automated email functionality for this software! Templates are a great start but are still very time consuming to use, especially when you have to remember to send them out, which is tough if you manage a variety of programs. I recommend making the "Post-Assignment Description" Box have automated email capability. So, once a volunteer signs up, they will receive automated confirmation of their assignment PLUS all details which have been written in the post-assignment details. This will give them what they need to know immediately. Volunteers continually reach out to us with questions which could be answered by the information we provide in the post-assigned description box, but they are not able to easily access this information, rendering it rather useless.

When a volunteer signs up for a shift but does not show up, it would be great if we could obviously track this in their schedule. An administrator could turn the scheduled shift red for "no show", blue for "excused no show" etc. This way we could easily track volunteers who are consistently missing shifts.

We would love to have the option of creating more than 3 application forms, and would even be willing to pay for them! Currently I could think of several volunteer opportunities that could have their own application forms: adult volunteer app, youth volunteer app, group volunteer app, event volunteer app, disaster response volunteer app. Currently, we are having to combine our applications or alter them throughout the year to accommodate our needs for all these different applications, and it would be so useful to have separate forms for each.

Would be great if we could automate "congratulations" emails to volunteers when they hit a certain number of hours, finish their first shift, etc. Could also be a way for organizations to encourage volunteers who've hit a certain amount of hours to take additional actions to advocate for their brand and share with friends, review on Google, etc.

It would be great to have Folders so that I can organize training along Volunteer categories or types of training. For example, I have several policy-related e-modules, it would be good to place them in a folder so that admin & volunteers do not have to go through giant list to find the one to do.